Returns and Exchanges

Refunds and Our 7-Day Money-Back Guarantee

We do not offer refunds for change of mind, so please ensure your decision before purchasing our products. However, we provide refunds under certain conditions:
If the product remains unused and sealed in its original condition, and if the return is initiated within 7 days of receipt. Please note that courier charges are non-refundable. Kindly return the product to us in its original condition within the stipulated 7-day period, and we will either replace it or refund your purchase price using the original payment method. Additional shipping charges may apply.

To return products, please affix postage to your package and send it to the following address as indicated on your invoice:

Returns Department
Bindus Beauty Academy & Supplies
40 Lincoln Road, Henderson
Auckland, 0610
New Zealand

Unfortunately, postage charges for returns are non-refundable. All other returns or reorders will incur standard or priority delivery rates based on your delivery preference.


We utilize the secure Hosted Payment page solution from DPS NZ to process online orders. This ensures that customers can witness the authorization and debiting of their cards in real time, all within a 128-bit SSL secure environment. The Hosted Payment page facilitates a safe and efficient online shopping experience.

DPS is committed to safeguarding the security of your data. We employ a range of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. For instance, the personal information you provide is stored in computer servers with limited access, situated in controlled facilities equipped with state-of-the-art surveillance and security technology. When transmitting sensitive information, such as credit card numbers, over the internet, we employ encryption methods like the Secure Socket Layer (SSL) protocol. For added protection, credit card details are not stored on site.

Contact Details

If you have any inquiries regarding shopping with, please feel free to email us at

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