Refunds and Our 7-Day Money-Back Guarantee

We do not offer refunds for change of mind, so please ensure your decision before purchasing our products. However, we provide refunds under certain conditions:
If the product remains unused and sealed in its original condition, and if the return is initiated within 7 days of receipt. Please note that courier charges are non-refundable. Kindly return the product to us in its original condition within the stipulated 7-day period, and we will either replace it or refund your purchase price using the original payment method. Additional shipping charges may apply.

To return products, please affix postage to your package and send it to the following address as indicated on your invoice:

Returns Department
Bindus Beauty Academy & Supplies
40 Lincoln Road, Henderson
Auckland, 0610
New Zealand

Unfortunately, postage charges for returns are non-refundable. All other returns or reorders will incur standard or priority delivery rates based on your delivery preference.

Security

We utilize the secure Hosted Payment page solution from DPS NZ to process online orders. This ensures that customers can witness the authorization and debiting of their cards in real time, all within a 128-bit SSL secure environment. The Hosted Payment page facilitates a safe and efficient online shopping experience.

DPS is committed to safeguarding the security of your data. We employ a range of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. For instance, the personal information you provide is stored in computer servers with limited access, situated in controlled facilities equipped with state-of-the-art surveillance and security technology. When transmitting sensitive information, such as credit card numbers, over the internet, we employ encryption methods like the Secure Socket Layer (SSL) protocol. For added protection, credit card details are not stored on site.

Contact Details

If you have any inquiries regarding shopping with bindu.co.nz, please feel free to email us at bindu@bindu.co.nz.

Use of the Service by You:

Your access to the Service is personal and non-transferable. You are solely responsible for your usage of the Service and may not authorize others to use it. You are prohibited from downloading, modifying, transmitting, or using any material from the Service for public or commercial purposes. While the content, information, and advice provided by the Service are free of charge, you are responsible for your own network and connection charges. You agree not to disrupt, modify, or interfere with the Service or its associated software, hardware, and servers, and you further agree not to impede or interfere with others' use of the Service. You also agree not to alter or tamper with any information or materials associated with Bindus Beauty Care and/or the Service.

Copyright

Bindus Beauty Care and Bindu’s Brow + Beauty are trademarks of Bindus Beauty Care Limited. The copyright and other intellectual property rights in the material contained in the Service are protected by Bindus Beauty Care Limited.

Children

While Bindus Beauty Care may provide content and information that may interest children, no individual under the age of 13 years is permitted to provide any personal information. Minors under the age of 18 years are prohibited from making purchases, including subscriptions, on the Service.

Disclaimer

This Service offers general information about Bindus Beauty Care Limited and the products and services they offer. The information presented within the Service is intended solely for informational purposes regarding Bindus Beauty Care, its subsidiaries, and the services and products they offer. Bindus Beauty Care reserves the right to change, delete, or move any material on the Service at any time without prior notice.

Bindus Beauty Care and its affiliates shall not be liable to you or any third parties for any direct, indirect, special, consequential, or punitive damages allegedly sustained as a result of your access to or inability to access the Service. This includes viruses allegedly obtained from the Service, your reliance on the Service, or any information or materials available on the Service, regardless of the nature of the claim or the cause of action.